FAQs

 

What types of products does AV ENTERPRISES offer?

AV ENTERPRISES provides a diverse range of high-quality products, including innovative fitness accessories such as the Adjustable Waist Trimmer Belt and nourishing beauty solutions like Argan Speedy Hair Color Shampoo. Our offerings cater to health-conscious individuals as well as fashion-forward consumers.

How can I ensure the best fit for fitness accessories?

To ensure the best fit for our fitness accessories, it is recommended to refer to the sizing chart provided on each product page. Accurate measurements of your waist or body dimensions will help you select the most suitable size for optimal comfort and effectiveness.

What is the return policy for your products?

We have a 30-day return policy. To be eligible for a return, items must be in the same condition as received, unworn or unused, with tags, and in their original packaging. You will also need the receipt or proof of purchase. For more details, please refer to our return policy section.

Are there any exceptions to your return policy?

Yes, certain items cannot be returned, including perishable goods, custom products, and personal care items such as beauty products. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please contact us.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The fastest way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the correct item without delay.

Do you ship internationally?

Yes, we offer international shipping. Shipping costs and delivery times may vary based on the destination. Please refer to our shipping policy for more detailed information on international orders.

How can I contact customer service?

You can reach our customer service team by emailing us at aventerprises4245@gmail.com or by calling us at 7037060224. We are here to assist you with any inquiries or concerns you may have.